Grievance Redressal
Last updated: 2 November 2026
Under India’s Digital Personal Data Protection Act 2023 and the Information Technology Act 2000 and its rules, you can raise a grievance about how VAYUZ Technologies Pvt Ltd handles your personal data or about content on www.bitovn.com.
Grievance Officer
Priya Katiyar
VAYUZ Technologies Pvt Ltd
Add India Centre, Plot #9, Floor #8, Sector 125, Noida, Uttar Pradesh, India 201303
Email: Priya.katiyar@vayuz.com
Phone: +91-8423773798 (Monday to Friday, 10:00 to 18:00 IST)
How to raise a grievance
Email the Grievance Officer with:
- your name and the email or phone you used with us;
- what your grievance is about (for example access, correction, erasure, withdrawing consent, or a page on the Site);
- any links, dates or screenshots that help.
We may ask you to verify your identity before acting.
Timelines
We will acknowledge your grievance within 2 working days and aim to resolve it within 30 days, and in any case within the time required by law.
If you are not satisfied
You must first raise your grievance with us. If it is not resolved, you may complain to the Data Protection Board of India. Users outside India may contact their local data protection authority.
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